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If you are unsatisfied with your order for any reason, you have 18 days from the date of receipt to initiate a return for a full refund or exchange.
- To start a return, contact our customer service team at cs@designbyartist.com with your order number and reason for the return.
- We will assist you with the return process and provide a return label to send the item(s) to 11210 Bellaire Blvd UNIT 115, Houston, TX 77072, USA.
- Refunds will be issued to the original payment method. Please allow up to 5-7 business days for the refund to reflect on your credit card statement, depending on your bank’s processing time.
Please note that we will take responsibility for errors on our part. However, if the mistake is due to the customer’s error in placing the order, we cannot accept it. Please review your order carefully before finalizing it.
We offer complimentary shipping for all orders within the United States, so you incur no extra cost.
- Processed Time: 2-3 working days
- Shipping within the USA takes 3-6 business days
- Shipping international can takes between 10-20 business days
Note: We can definitely ship to Alaska and Hawaii. Unfortunately, we are currently unable to deliver to PO boxes or military addresses.
Turn your special flowers into works of art that lasts a lifetime! Our team of experts can transform your flowers into drinkware, a votive holder, even a mini planter! This flower cup is an innovative way to reminisce on special memories in your life while adding a personal touch to your home decor.
Whether you use them for decoration or entertaining your guests, you will have the most unique drinkware anyone has ever seen. Each 10 oz cup is personalized to your vision for your flowers, and we provide you a detailed journey for your flowers along the preservation process. Our team provides updates for each step of the process and will send you mock up photos of your design for your approval. It is our honor to preserve your flowers and we take pride in our meticulous and efficient artistry.
Measurements: 3.33” tall x 3″ wide and holds 10 oz of liquid
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