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If you are unsatisfied with your order for any reason, you have 18 days from the date of receipt to initiate a return for a full refund or exchange.
- To start a return, contact our customer service team at [email protected] with your order number and reason for the return.
- We will assist you with the return process and provide a return label to send the item(s) to 11210 Bellaire Blvd UNIT 115, Houston, TX 77072, USA.
- Refunds will be issued to the original payment method. Please allow up to 5-7 business days for the refund to reflect on your credit card statement, depending on your bank’s processing time.
Please note that we will take responsibility for errors on our part. However, if the mistake is due to the customer’s error in placing the order, we cannot accept it. Please review your order carefully before finalizing it.
We offer complimentary shipping for all orders within the United States, so you incur no extra cost.
- Processed Time: 2-3 working days
- Shipping within the USA takes 3-6 business days
- Shipping international can takes between 10-20 business days
Note: We can definitely ship to Alaska and Hawaii. Unfortunately, we are currently unable to deliver to PO boxes or military addresses.
This decor seashell tray beautifully embodies nature’s essence. Enhance the aesthetics of your coffee table, kitchen, office, or vanity with this neutral-toned accent that radiates sophistication. Our tray adds a touch of elegance, enhancing your experience with its refined design. It makes an ideal gift for her, an unique gift for mom, Valentine decor or a perfect housewarming gift for candle holder, key tray and jewelry tray.
Eat tray is made to order, ensuring a one-of-a-kind touch. Feel free to contact us if you desire a specific color/design for your personalized touch.
This is a handmade jesmonite product, although we dedicate 100% effort to each design, there is a slight chance of minor imperfections and micro-bubbles. The “imperfections” of each piece is just part of their unique charm.
𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐜𝐚𝐫𝐞 𝐢𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧𝐬:
🌿 Do not scrub or soak.
🌿 Not dishwasher-friendly.
🌿 Spot clean with gentle soap and water.
🌿 An efficient way to clean is by using a paper napkin.
🌿 Jesmonite may stain, so please be careful when using staining liquids such as wine.
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